Why do you need a Implementation Manager?
Restaurant technology is at the forefront of how brands are continuing to innovate and grow. While brands are thoroughly evaluating potential SaaS solutions for loyalty, online ordering, restaurant systems, and more, each solution has a separate implementation. Whether you’re looking to add a new online ordering platform such as Olo or a new loyalty system such as Punchh, an Implementation Manager can ensure a seamless transition or addition to your restaurant tech stack.
What does an Implementation Manager do?
- Ensure brands are launched successfully and effectively on their chosen SaaS solution stack
- Develop brand relationships to ensure a successful implementation
- Focus on allocating the best possible level of brand satisfaction to deliver solutions to client concerns, including configuring and managing changes related to the SaaS solution dashboards
- Effectively consult on best practices to implement across the client organization
- Work collaboratively with SaaS solution partners to develop strong relationships, leading to successful launches
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add an Implementation Manager to your team? Hire Now
Why do you need a Off-Premise Manager?
The Off-Premise Manager acts as a strategic partner responsible for leading cross-functional implementations of Off-Premise initiatives such as third-party delivery, online ordering, loyalty, catering and more. This role is responsible for the strategy, adoption, usage, and growth of digital channels, including managing SaaS vendor relationships, as well as third-party delivery platform partnerships.
What does an Off-Premise Manager do?
- Manages SaaS Off-Premise vendors and third-party delivery platform partnerships
- Leads strategic growth plans for Off-Premise
- Multi-departmental/cross-functional support across IT, Marketing, Operations, Finance, and the Restaurant Field Team
- Ongoing reporting of channel progress
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add an Off-Premise Manager to your team? Hire Now
Why do you need a Product Manager?
A Product Manager is responsible for leading the vision and execution for custom-developed solutions, such as mobile app (iOS and Android) and web for the brand. This role is needed to ensure collaborative effort of internal/external development aligns with sprint allocation, sprint planning and the developed product roadmap of the custom solution.
What does a Product Manager do?
- Establish and align the product roadmap
- Define the digital product vision for the brand
- Develop key goals and performance metrics for product evaluation
- Cross-functional work with creative, engineering/dev, and project teams to deliver product enhancements and features
- Prioritization of product and bug backlog
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Product Manager to your team? Hire Now
Why do you need a Project Manager?
Project managers are responsible for planning, organizing and directing projects for the brand based on allocated time, established budget and defined scope. A project manager ensures that the brand is able to manage the project lifecycle of any new initiatives.
What does a Project Manager do?
- Management of multiple projects
- Work with internal/external stakeholders to deliver on established timelines
- Independent ability to manage project action items, key stakeholders, brand and vendor teams, timelines, deliverables, and budgets
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Project Manager to your team? Hire Now
Why do you need a Customer Experience Manager?
A Customer Experience Manager helps to strategically plan and execute deep understandings of brand customers, as well as developing trends in customer preference and expectations. The Customer Experience Manager works collaboratively with Marketing and Operations to develop strong problem-solving and highly personalized communication to identify and resolve key issues facing the brand’s customer base.
What does a Customer Experience Manager do?
- Management of customer experience through internal platforms, ticketing systems and public-facing channels, such as third-party location sites and social media
- Ability to consolidate data, develop insights and customer experience flows to understand areas of opportunity
- Development of strong cross-functional relationships
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Customer Experience Manager to your team? Hire Now
Why do you need a Digital Platform Manager?
After SaaS solutions are implemented, the brand needs access to a resource to manage the chosen tech stack solutions. A Digital Platform Manager supports the day-to-day management and maintenance of brand SaaS solution platforms to support brand strategy, customer service issues, setting configurations, POS/Menu Mapping, and more.
What does a Digital Platform Manager do?
- Ensure brand requests are executed successfully and effectively on their existing SaaS solution stack
- Support greater team on requests related to SaaS platforms to ensure successful implementations
- Work collaboratively with our SaaS solution partners to develop strong relationships
- Keyed into up-to-date knowledge of SaaS solution functionality, new features, functionalities, product roadmap, and brand impact
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Digital Platform Manager to your team? Hire Now
Why do you need a POS Manager?
A POS Manager is important for managing and maintaining the point of sale setup for the brand. The POS Manager supports POS configurations/setups, new menu additions, KDS, kitchen chits, printer routing, reporting, payment systems and more.
We currently support NCR Aloha, NCR Silver, and Toast.
What does a POS Manager do?
- Ensure communication with POS vendor is being managed properly, along with needed issue escalation
- Support restaurants/shops with ensuring POS is online, connected and functioning properly to prevent downtime
- Troubleshooting POS system issues, including third-party platform integrations, payments, printers, KDS, servers and more
- Configuring new items, seasonal/LTO/promotional offerings, as well as managing pricing, versioning, and POS panels
- Keyed into up-to-date knowledge of POS functionality, new features, functionalities, product roadmap and impact to the brand
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a POS Manager to your team? Hire Now
Why do you need a Loyalty/CRM Manager?
The Loyalty/CRM Manager acts as a strategic partner responsible for leading the development and growth of the brand’s loyalty program. This role is responsible for the strategy, adoption, usage, and growth of CRM/Loyalty channels, including managing SaaS vendor relationships, developing growth strategies, as well as driving loyalty campaign executions
What does an Loyalty/CRM Manager do?
- Manages SaaS vendor relationships and needed escalations
- Resolution of issues related to Loyalty, including, but not limited to, customer complaints, system issues and campaign executions
- Leads strategic growth, transformation and development of Loyalty program and base loyalty structure
- Execution of Loyalty/CRM strategy to meet business KPIs
- Multi-departmental/cross-functional support across IT, Marketing, Operations, Finance, and the Restaurant Field Team
- Ongoing reporting of channel progress
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Loyalty/CRM Manager to your team? Hire Now
Why do you need a Creative Manager?
Creative Managers collaborate with your in-house design team or lead the team of designers from our agency, making sure that timelines are met and the work is on par with what our clients are looking for.
What does a Creative Manager do?
Creative Managers have an eye for design and can lead your brand in the right design direction. They guide copywriters, designers, and content creators to create a website, social media, advertisement, or email campaign.
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Creative Manager to your team? Hire Now
Why do I need a UI/UX Designer?
Having a presentable website or app is more important than you think. Having a user-friendly and visually attractive platform retains users and increases the chances of a visitor to follow through user flows. Our UI/UX Designers are experts at designing and creating wireframes to increase user engagement.
What does a UI/UX Designer do?
UI/UX Designers create user-friendly and visually appealing designs for web or mobile platforms. We have a thorough design process from research, wireframes, and then final designs to make sure that all the pieces fit together in a cohesive and effective way.
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a UI/UX Designer to your team? Hire Now
Why do you need a Product Designer?
Product Designers are ideal when you’re only looking to get a web or mobile app designed for online ordering. They make sure that your app is following brand guidelines, has the appropriate design elements, and making sure all assets are following platform guidelines for the optimal experience.
What does a Product Designer do?
Product Designers is responsible for the user experience of your online ordering product (web or mobile). They play a role where they make sure that the information architecture is seamlessly integrated with the system design.
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Product Designer to your team? Hire Now
Why do you need a Graphic Designer?
Looking to get a logo, banner, social post, illustration, or any digital asset designed? Graphic Designers will assist you in creating a digital asset from new to existing concepts as an addition to what you already have. They’ll determine the perfect size and arrangement to fit the space they’ll live in.
What does a Product Designer do?
Graphic Designers create visually creative digital assets to convey a message that’s effective and appealing. Depending on what the customer is looking for, photography and illustrative elements are incorporated to develop an asset using design software.
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Why do you need a Social Media Manager?
Don’t know where to start with your social media platforms? Social Media Managers are here to help you manage your social platforms, deciding when is the best time, what type of content, and the overall concept of content that’s best to post.
What does a Product Designer do?
Social Media Managers will help you create your social media accounts and make sure that they’re set up and ready to use. They analyze day-to-day and weekly engagements and provide data based on customer interactions. A social media calendar will also be developed this way both our team and the client are transparent on when and what is being posted in the upcoming weeks.
Why hire through RSCHire?
Thoroughly Vetted
We carefully evaluate, interview, and vet talent before they’re added to RSCHire.
Same-Day Matching
After considering your business needs, we’ll pick the candidate best fit to support what you’re looking for.
No Long-term Commitments
Need just an hour of support? Maybe a week? With flexible commitments, hire who you need, when you need them, for as long as you need them.
Fully Remote
Our network is fully remote, so regardless of where your restaurant support center is located, we’re focused on making sure you have the best talent possible.
Ready to add a Social Media Manager to your team? Hire Now